Driver Earnings & Withdrawals

To receive earnings from your completed trips, make sure to set up your payout method before your first ride. You can manage this through the Earnings tab, located in the menu under your profile picture.

How to View and Withdraw Your Earnings:

1. Select the Menu option at the bottom right corner in-app.
2. Switch to the Drive tab.
3. Select Earnings within the bottom tabs.
4. Your available balance to withdraw is listed at the top of the page in bold.
5. To withdraw, select Withdraw, make sure your desired account is added, and enter any necessary information.

Note: This section is for driver payouts only. The "Payment" tab is for riders adding their payment method.

How to Set Up Your Earnings Tab:

• Add a payout method
• Link a bank account for standard direct deposits, or
• Link a debit card for instant payouts
• You can connect both if you prefer flexibility
• Important: Prepaid cards are not eligible for payouts

Payout Options:

• Standard Payouts are free to use and deposits take 2–3 business days
• Instant Payouts use a small, dynamic fee (you’ll see the fee amount before confirming the transfer) and funds transfer within 10–30 minutes

Tip Transfers

If a rider tips you after a completed trip, the tip must first clear through the rider’s bank. This process usually takes 2–3 business days, after which the amount will appear in your earnings balance and become available for withdrawal.

Cancelling Return Trips

When accepting rides, you can often choose a one-way or round trip. If you choose a round trip, please be sure you can complete both legs: the outbound and the return.

If you cancel the return leg after beginning the outbound trip, a 50% pay reduction will apply to the outbound ride.

Canceling mid-route causes delays and confusion for riders and may also take away earning opportunities from other drivers in your area.

Return Passenger Assignments

When you select a round trip, you commit to completing both the outbound and return legs. The return passengers may be assigned after you complete the outbound trip, and the specific return rider(s) you receive may differ from your outbound rider(s) or change over time.

If no return passengers are assigned right away, the system will keep trying to match you with riders heading back to your city. Some riders may still take a slot later in the day. You'll be notified at a certain time and must wait for the return time indicated in the app before heading back, after which you'll receive payment for the return leg.

If no return passengers become available, you can still complete an empty return trip back to your city.

Because the return leg is part of the same round-trip booking, earnings are calculated based on the round-trip fare rather than as two fully separate trips. This applies even when the return passenger is different or assigned after the outbound leg is completed. See our Return Ride Policy for more details.

Enforcing Quality Expectations

Hitch riders count on being picked up at the agreed-upon time and location. To ensure a reliable experience, drivers are expected to arrive at their first pickup within 10 minutes of the scheduled departure time.

If you arrive later than 10 minutes to your first pickup, you may be subject to a pay deduction of up to 10% of your total round-trip fare. This deduction will never be less than $5 or more than $15.

Late arrivals not only inconvenience riders but can also disrupt other drivers’ opportunities in the area. Please plan ahead to avoid delays caused by traffic, fueling, or personal stops.

Withdrawing Your Earnings

Earnings will be available within a few hours after the entire trip is completed. The app will display the exact time your earnings will be ready for withdrawal.

This delay helps protect against fraudulent activity for both riders and drivers.

If your earnings remain pending longer than expected, please allow some additional time for them to finish processing and move from pending to available for withdrawal. The balance may take a little while to reflect. If it still hasn't cleared, contact Support and share a screenshot of your earnings records so we can review it.

If you’re charged a fee for an Instant Withdrawal but the withdrawal fails, please do not attempt the transaction again. Instead, reach out to Support for further assistance.

Payout Display Issues

If a completed ride's payout isn't appearing correctly in the app (even though it has been processed), try these troubleshooting steps:

• Restart your phone to clear temporary glitches.
• Log out and back in to refresh your account data.
• Reinstall the app to ensure you have the latest version and fix corrupted app data.
• Check for app updates in the App Store or Google Play.
• On Android, clear the cache: Settings → Apps → Hitch → Storage → Clear Cache.

Need Help? Explore more Driver Resources here.

Updated on: 29/10/2026