> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.hitch.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to get in touch with Hitch

### Hitch Rider & Driver Support FAQ

Everything you need to know to be a successful Hitch rider or driver is here in our FAQ - however, we are a company that thrives on the feedback and engagement of our riders and drivers.

### Live Chat Support Availability

Unfortunately, at this time, we do not have phone support available.

We respond to you quickly through live chat — in-app, or on our website. Our support team is dedicated to finding the perfect solution for you.

Live chat is available daily from 7AM CST to 8PM CST. To access this personalized assistance, open the app, click on Menu, select the "Help" option, and send us a message. You can also message us via the chat bubble in the bottom right corner of your computer screen.

**Questions?**

Check out our other help center articles [here](http://help.ridehitch.com/en/) or reach out to our support team through live chat in the app.