> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.hitch.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Scheduling a Ride With Hitch

### Scheduling a ride with Hitch is simple and easy. 

We provide two options for getting you on the road - our app and our website. Note: If you book directly through our website, you will still need to download our app to view important ride details and manage your reservation.

1. **Where to Book**  
You can book through our **website**, **iOS app**, or **Android app**.
2. **Enter Your Trip Details**  
Start by entering your **origin** and **destination**. For best results, use specific addresses rather than general city names like “Austin” or “Houston.” This helps us find the best possible route, ride, and price for you.
3. **Select Your Travel Date**  
Choose the date you’d like to ride.
4. **Choose Pickup Type**  
Select whether you want to: Meet your driver at a nearby location, or  be picked up and dropped off at your door.
5. **Pick Your Ride Type**  
Choose the ride option that best fits your needs.
6. **Select a Departure Time**  
Find a time that works with your schedule.
7. **Confirm Your Booking**  
After you confirm, we’ll send you a ride receipt to your email.
8. **Driver Details**  
You’ll receive your driver’s information within a few hours of your scheduled departure time.  
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Please note that you must enter a payment method in the 'Payments' section of the app before booking a ride - even if you have a promotion that discounts the ride to $0.

### How far in advance can I book?

You can book rides for the same day or up to 60 days in advance.

### Canceling your ride

Information on our cancellation policy can be found [HERE](http://help.ridehitch.com/en/articles/3142398-cancellation-policy).

Standard [Hitch Rider Policies](https://help.ridehitch.com/en/collections/1081423-rider-faq), [Payment Terms](http://help.ridehitch.com/en/articles/5849663-hitch-standard-terms-for-promotions-and-discounts), and [Terms of Service](https://www.ridehitch.com/terms) apply.

​**Questions?**  
​
Check out our other help center articles [here](http://help.ridehitch.com/en/) or contact our support team through live chat in the app.