At Hitch, we want to craft the best experience for riders and drivers. We have a few requirements for drivers to be approved on our platform. These requirements ensure the riders' experience on long-distance travel is always top of mind.
Driver applications may sometimes be rejected due to non-compliance with stipulated guidelines, providing another reason to adhere closely to our requirements.
Specific reasons include vehicle ineligibility, such as being subcompact or not meeting the model year requirement, incomplete or outdated documents, and failure to comply with platform policies.
Car Requirements (updated Jan 2025):
Subcompact Vehicles, Compact Sedans, and Trucks are Not Allowed on the Hitch Platform.
Mid-size sedans, all SUVs, and Vans must be 2015 or newer.
Four Doors: This ensures room for luggage and riders alike.
Clean, fully operational, and well-maintained.
Additionally, vehicles must strictly adhere to these conditions to ensure passenger safety and comfort, with any violations resulting in application denial.
*Compact Sedans 2020-2025 & Trucks are allowed in College Station, TX.
Driver Requirements:
Drivers must be 21 and over.
License, Registration, and Insurance: Drivers must ensure that their license, registration, and insurance documents are current and valid.
Transportation Industry Standard Background Check: To ensure we keep our community safe, we will run the following checks:
- County Criminal Search (Current)
- National Criminal Search (Standard)
- Sex Offender Search
- SSN Trace
- Global Watchlist Search
- This assures that we can keep our community safe.
It's essential for drivers to maintain up-to-date vehicle insurance and registration documents to avoid rejection. In cases of failed background checks, reconsideration via Checkr can be sought.
Questions?
Check out our other help center articles here or send us a live chat in the app.
If your application was rejected, follow these steps to reapply for approval: Review the vehicle eligibility requirements and confirm all documents are accurate and valid. Address any compliance issues noted in the rejection. For background check concerns, contact Checkr for clarity. Resubmit all updated information through Hitch support for reconsideration.