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Scheduling a Ride With Hitch

Schedule a ride up to 60 days in advance or same-day

Updated over a week ago

Scheduling a ride with Hitch is simple and easy. We provide two options for getting you on the road - our app and our website. Note: If you book directly through our website, you will still need to download our app to view important ride details and manage your reservation.

  1. Where to Book
    You can book through our website, iOS app, or Android app.

  2. Enter Your Trip Details
    Start by entering your origin and destination. For best results, use specific addresses rather than general city names like “Austin” or “Houston.” This helps us find the best possible route, ride, and price for you.

  3. Select Your Travel Date
    Choose the date you’d like to ride.

  4. Choose Pickup Type
    Select whether you want to: Meet your driver at a nearby location, or
    Be picked up and dropped off at your door.

  5. Pick Your Ride Type
    Choose the ride option that best fits your needs.

  6. Select a Departure Time
    Find a time that works with your schedule.

  7. Confirm Your Booking
    After you confirm, we’ll send you a ride receipt to your email.

  8. Driver Details
    You’ll receive your driver’s information within a few hours of your scheduled departure time.

Please note that you must enter a payment method in the 'Payments' section of the app before booking a ride - even if you have a promotion that discounts the ride to $0.

How far in advance can I book?

You can book rides for the same day or up to 60 days in advance.

Canceling your ride

Information on our cancellation policy can be found HERE.


Questions?

Check out our other help center articles here or contact our support team through live chat in the app.

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