Save on flights by riding to a nearby Airport
Many travelers use Hitch to depart from nearby cities where flights are often significantly cheaper.
By riding with Hitch to a different airport, you can:
Access lower airline fares
Avoid expensive airport parking fees
Keep your trip more flexible and affordable
Airport Rides with Hitch Door-to-Door
With Hitch Door-to-Door, we offer convenient and comfortable airport rides to and from any major airports in the cities we serve.
Timing Policies for Airport Pickups
When a passenger books a ride to or from the airport, coordination is key to ensuring a smooth experience:
Meeting Points: Passengers can specify their terminal for easy pickup. If no terminal is mentioned in the booking, drivers should wait in a nearby cell phone lot or designated rideshare pickup area until the passenger establishes communication.
Communication Details: Drivers and passengers can access each other's contact information through the app, starting 1 hour before the trip. This ensures easy communication to confirm exact meeting points and timing.
What to Expect
Your driver will meet you in the Arrivals area and will have your contact information one hour before your scheduled departure time. This allows for easy coordination of your meeting with the driver. Passengers are encouraged to monitor the Hitch app for updates. Ensuring you have buffer time when scheduling and planning early can make your experience smoother. Drivers are required to wait for passengers up to 30 minutes beyond the agreed time, with a 10-minute grace period provided for any delays. The app is a vital tool for staying updated and coordinating any adjustments. Passengers can specify their terminal during booking to ensure a more direct pickup. In cases where a terminal is not provided, drivers will wait in a nearby cell phone lot or designated rideshare pickup area until initial communication is made.
Booking Your Airport Ride
When you make your reservation, please provide your origin and destination airport addresses. Make sure to select Hitch Door-to-Door in the booking flow. Once you’ve provided these details, get ready to upgrade your airport experience with us.
We look forward to getting you to your destination safely!
Grace Periods for Late Passengers
Hitch understands that occasional delays are inevitable. Here are the guidelines in such cases:
Drivers are required to wait for a passenger up to 30 minutes past the agreed departure time.
Additionally, a 10-minute grace period is allowed after the scheduled time. Passengers and drivers should still use the app to stay connected and confirm any changes in timing within this window.
Standard Hitch Rider Policies and Terms of Service apply. Hitch credits and promotions are not stackable - only one promotion can be used per ride. Hitch credits and promotions hold no monetary value, cannot be used for tips, and cannot be transferred to another account. To make any changes to your scheduled ride, you will need to cancel your ride - this may mean you lose the promotion applied to your booking. All rides must start and stop at the time and location of the app booking. All purchases are final sales. Cancellation policies vary by product and route. The cancellation policy for your particular trip will be displayed on the confirmation screen and on the cancellation screen. Lastly, a ride reservation does not include any tips you may want to provide your driver.
Best Practices to Ensure a Timely Experience
While Hitch cannot guarantee absolute punctuality due to unforeseen delays, following these best practices can help:
Plan Ahead: Book rides well in advance if you have a critical flight or appointment to catch. Anticipate potential delays and plan additional buffer time if needed.
Monitor the App: Stay updated on your ride information through the Hitch app. Any changes to timing or meeting points will be reflected there, ensuring transparency and easier coordination.
Questions?
Check out our other help center articles here or reach out to our support team through live chat in the app.