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How are drivers screened?

Here's how we screen and verify our community of drivers

Updated over a week ago

At Hitch, safety is top of mind. Requirements for drivers to be approved on our platform:

Car Requirements (updated Jan 2025):

  • Subcompact Vehicles, Compact Sedans, and Trucks are Not Allowed on the Hitch Platform.

  • Mid-size sedans, all SUVs, and Vans must be 2015 or newer.

  • Four Doors: This ensures room for luggage and riders alike.

  • Clean, fully operational, and well-maintained.

  • These restrictions are designed to ensure passengers have adequate comfort during rides and that there is sufficient luggage space available for their belongings.

Compact sedans (2020-2025 models) and trucks are allowed exclusively in College Station, TX. This exception does not apply to other areas served by Hitch and reflects regional preferences, rider demand, and operational needs.
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These policies are designed to balance operational efficiency and user satisfaction by ensuring high standards of space and comfort for passengers while accommodating their luggage effectively.

Driver Requirements:

  • Drivers must be 21 and over.

  • License, Registration, and Insurance: Drivers must ensure that their license, registration, and insurance documents are current and valid.

  • Transportation Industry Standard Background Check: To ensure we keep our community safe, we will run the following checks.

    • County Criminal Search (Current)

    • National Criminal Search (Standard)

    • Sex Offender Search

    • SSN Trace

    • Global Watchlist Search

    • Motor vehicle record (MVR) Check

Questions?

Check out our other help center articles here or send us a note: [email protected]

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