We aim to offer the lowest final price possible - while being transparent about how pricing works.
Many of the costs associated with each ride - like driver rates, insurance, and traffic conditions - can change day to day and are difficult to predict at the time of booking. Sometimes we’re able to reflect these accurately in your total upfront fare; other times, the actual costs vary.
To account for that, we charge a service fee - but we’ve structured it differently to keep pricing fair and aligned with real costs.
Here’s how it works:
You’ll pay a guaranteed upfront base fare, which makes up the majority of your total price.
You’ll pay a small upfront service fee of $0.50 - $2.50 when you book.
After your ride, if our actual costs were higher than expected, we may charge an additional dynamic fee - capped at +$5.
If our estimated costs were accurate - or lower - you won’t be charged anything extra.
Your final price will never exceed $5 more than your original quote. This helps us cover real costs while keeping your overall fare as low and predictable as possible.
This approach allows us to adapt to changing costs without inflating fares - bringing you better pricing clarity and value on every ride.