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Late policy for riders

Updated over 2 weeks ago

We understand delays happen. Drivers will wait up to 10 minutes after the scheduled departure time for all ride types

  • You’ll receive driver details 1 hour before departure

  • If you’re running late, please communicate with your driver

What to Expect

  • If you arrive more than 10 minutes late, your ride may be marked as a no-show and canceled.

  • You’ll need to reschedule at current prices

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