Hitch

Not the rider? No problem - but you need to let us know

Booking for someone else?

Hitch XL

When and how you can cancel your scheduled Hitch ride

Cancellation Policy

Student program

Late policy for riders

A guideline for how luggage and bags are handled

How many bags can I bring?

Cleaning fees charged for damage during a ride

Spills, messes, and damage during a ride

Did you leave an item in one of your Hitch rides?

Lost item?

Minors are not allowed to ride unaccompanied with Hitch

Can I ride if I am under 18?

What should I do if I can't contact my driver?

Rider General FAQ

Find answers and get help from Intercom Support and Community Experts

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