What to Do If You Left an Item in a Hitch Ride
If you think you left something behind, we’ll try to contact your driver to check if it was found.
As soon as you notice the item is missing, contact us via in-app chat or through our website.
Provide specific details about the item and where it may be in the car. A photo is helpful if available.
Important Notes
Riders are responsible for their belongings. Hitch and drivers are not liable for items left behind, and we cannot guarantee recovery.
If an item is found, we’ll connect you and the driver via the phone numbers on your profiles.
You and the driver will coordinate the return directly. Drivers are not obligated to return lost items but often do.
Please only contact drivers during business hours and be respectful of their time.
Drivers may be on the road or in a different city, so arranging a meetup may take time. We recommend meeting in a public place for safety.