You can book a ride for a friend or family member — no problem. But for safety and support, all riders must have their own Hitch profile with their legal name.
Here’s how to do it:
Provide the Recipient's Details: The rider receiving the transfer must have an active Hitch profile. You will need their full name, phone number, and email address.
Transfer the Booking: Submit the recipient's details to Customer Support so they can transfer the booking to their Hitch account.
Important:
The ride cannot begin until this is complete.This ensures the rider can view driver details, connect at pickup, and get support if needed. Once the ride transfer is successful, the trip details will automatically appear in the recipient’s Hitch account. Without this update in the recipient's account, the transfer is not finalized, and the original user retains control over the ride.
Ensure all transfer details are provided upfront to expedite the process and avoid delays. Riders should also meet Hitch’s profile requirements to use this feature. The payment for the ride remains tied to the original booking, ensuring that the recipient does not need to pay again for the transferred trip.
Questions?
Check out our other help center articles here or reach out to our support team through live chat in the Hitch app.